Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Effective Date: 22-10-2025

Stethzcope Technologies Private Limited (“Company”, “we”, “our”, or “us”) is dedicated to protecting the privacy, security, and confidentiality of the data entrusted to us by hospitals and clinics (“you” or “Hospital/Clinic”) who partner with our technology platforms. This Privacy Policy outlines our data collection, processing, usage, disclosure, and retention practices concerning the Stethzcope Hospital platform.

By providing your information to us for onboarding or by using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Introduction

Stethzcope Hospital is a specialized platform developed for healthcare institutions, including hospitals and clinics, to streamline operations and enhance visibility to patients using the Stethzcope mobile application. In the process of registering and onboarding a healthcare institution, we collect specific information that enables us to accurately represent and support your services within our ecosystem.

As registration to the platform is conducted through a controlled process (not open for public sign-up), data collection is managed directly by our team during onboarding and verification.

2. Information We Collect

During the onboarding and operational use of the Stethzcope Hospital platform, we may collect and process the following categories of information:

• 2.1 Organizational & Contact Information: Institution Name, System of Medicine, Email Address, Primary Contact and Helpline Numbers, Registered Address, and Geolocation.
• 2.2 Operational & Service Details: Days of Operation, Doctor Availability, Slot Durations, Consultation Fees, and Supported Modes of Consultation.
• 2.3 Visual Identity & Media: Institution Logo, Cover Image, and Optional Gallery Images showcasing facilities or specialties.
• 2.4 Financial & Regulatory Information: Bank Account Details, GST Registration, and Billing Address for invoicing and tax documentation.
• 2.5 Technical and Usage Information: Device and browser details, login timestamps, feature usage logs, and communications made through the platform.

3. How We Use the Information

We use the collected information for the following purposes:

• 3.1 Service Delivery: For verifying your institution, managing doctor listings, enabling bookings, and facilitating teleconsultations.
• 3.2 Personalization: To enhance profile visibility, improve user experience, and display relevant details to patients.
• 3.3 Financial & Legal Compliance: For invoicing, GST compliance, and meeting applicable regulatory requirements.
• 3.4 Security & Fraud Prevention: To protect the integrity of the platform and verify practitioner credentials.

4. Data Sharing and Disclosure

We do not sell or trade your data. However, sharing may occur under the following circumstances:

• 4.1 With Patients: To display your hospital/clinic profile, services, and consultation details on the Stethzcope App.
• 4.2 With Service Providers: With third-party vendors handling infrastructure, analytics, payments, or support under strict confidentiality terms.
• 4.3 With Regulatory Authorities: As required by law, tax regulations, or government requests.
• 4.4 During Business Transfers: In case of mergers, acquisitions, or restructuring, subject to data protection obligations.

5. Location Data Use

We use your hospital or clinic’s location to display your facility to nearby patients, improve search accuracy, and enable navigation. Location data is collected only during profile setup.

6. Data Security

We employ industry-standard practices such as encryption, access controls, and regular audits to protect your data. While we take all reasonable precautions, no system is 100% secure, and we recommend safeguarding your credentials.

7. Data Retention

We retain data for as long as necessary to fulfill this policy’s purposes, comply with legal obligations, and maintain operational integrity. Upon termination, profiles are deactivated, but certain records may be retained as per laws.

8. Your Rights and Choices

• Access and review the information shared with us.
• Request corrections of inaccurate or outdated data.
• Request deletion of your profile (subject to legal and contractual terms).
• Raise concerns about our data handling practices.

To exercise your rights, contact us at support@stethzcope.com.

9. Cookies and Analytics

We may use cookies and analytics tools for performance optimization and usage analysis. These tools respect your privacy and are used solely to enhance service delivery.

10. Policy Updates and Amendments

This Privacy Policy may be updated periodically to reflect legal or operational changes. The revised version will include a “Last Updated” date, and continued use of the platform constitutes acceptance of such changes.

11. Contact Us

For any questions, clarifications, or complaints regarding this Privacy Policy or your data, please contact us at: support@stethzcope.com